MESM Privacy & Cookie Policy

This policy sets out our policy on the privacy of the individual. MESM Ltd takes your privacy seriously and information will be used in accordance with the Data Protection Act 1998.

1.0 – Your consent

Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.

2.0 – How do we collect personal information about you and how is it used?

We may ask you for certain information such as contact information, telephone numbers, fax numbers, your email address, your location and the name of your organisation. This information is stored on our databases. The databases enable MESM to collect personal information from you, to do business with you and respond to your queries. This information may be collected in the following ways:

2.1 You may provide personal information when communicating with us.

2.2 You may use our services and give your name and e-mail address to make a comment about our services or Web site.

2.3 If you enter a competition or promotion we will ask for your name, address and e-mail address.

2.4 We will collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using ‘cookies’.

2.5 It may be that some of the personal information you give us (for example, about your health and age) is sensitive personal data within the meaning of the Data Protection Act 1998. Such information (‘sensitive information’) will only be disclosed with your express consent.

2.6 It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.

2. 7 From time to time we may wish to use the information you supply to us for the following additional purposes:

To inform you about other products and services which we provide and which we consider may be of interest to you.

To help us develop the layout of our website to ensure that our site is as useful and enjoyable as possible.

To let you know about functions on our Web site or changes to our terms and conditions of use.

2.8 In addition, you can opt-out of any of these uses of data at any subsequent time by writing to MESM, Logistics House, Buckshaw Avenue, Chorley, Lancashire, PR6 7AJ or email sales@mesm.co.uk with the words “opt out” in the subject, and elect not to receive communications. We will stop using your information for these purposes as soon as it is reasonably possible to do so after we receive your request to that effect.

3. 0 Do we share the information we receive?

In order to carry on business, certain functions such as document disposal, storage and disaster recovery may be provided to us by other third parties. Where this is the case we will enter into an agreement with the party providing the service to us that reflect our commitments under this Privacy Policy.

We will otherwise only share your information with third parties if we have your prior consent or unless required by law, local regulators or law enforcement officers.

4.0 – Disclosure policy

We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.

5.0 – How do we protect your information?

We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.

6.0 – What are cookies?

A cookie is a piece of information that is stored on your computer’s hard drive. It is normally sent by a web server to you and enables the server to collect information back from your site visit.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

7.0 – How to contact us

Questions regarding this Privacy Policy should be directed to MESM at 01257 225776 or email to sales@mesm.co.uk