Service

From pre-shipment configuration to emergency callouts, our 24/7 service and support will ensure the success of your trial.

Our expert team is ready to support your project, from start to finish. Once your equipment is on site, we’ll work with manufacturers to help train your staff to ensure they are confident and competent in device usage. In addition, our 24/7 technical support line with global freephone numbers is available for you to request our technical service team to call you back.

We provide regular equipment servicing, annual calibrations and emergency callouts, to give you peace of mind that your equipment is always working on site, for the duration of your study.

“ There’s a real passion for customer service.”

- Project Director,
Top 10 CRO